RETURNS POLICY:

We are sure you will be 100% satisfied with any of the products ordered from our shop! 
For any Returns or queries, please email us directly at : orders@bahbigbay.com

RETURNS

• a. If the Customer finds any of the Goods to be Defective, the Customer must within 30 days after Delivery of the Goods inform the Company of the defect, in writing, and return the Goods to the Company.
• b. Notwithstanding the aforegoing, the Company shall have no liability or obligation to the Customer in respect of any Goods which have been subjected to abuse, misuse, improper use, negligence, accident, alteration or tampering at the hands of the Customer, and the Customer hereby indemnifies the Company accordingly
• c. Orders placed incorrectly or by mistake of Customer will need to be returned to the Company on the Customer's own account. No refunds will be made until the Goods are returned in good order to the specified location of the Company.

REFUNDS

• Refunds can take up to 2 weeks to clear. A 2% transaction fee will be levied and taken into account when refunds are made.